Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jabir Zakir

Jabir Zakir

November 1, 2024

5  out of  5
rating by Jabir Zakir
"I needed a coverage added to my existing policy, it all happened in less than 3 minutes, thanks to Jamyles Lugo's prompt, courteous knowledgeable service. The moment she picked up my phone she recognized me, she understood right from the beginning what was my intent was, she gave all the options available to me , I chose the most beneficial option and she gave me the premium amount and I gladly agreed and done. The proof of coverage was in my email sooner than promised.HATS OFF TO THE WHOLE TEAM."
We responded:
"Jabir, thank you for sharing your experience! I'm glad to hear that Jamyles was able to assist you so efficiently and recognized you right away. It's wonderful that she provided all the options and helped you choose the best one for your needs. We're grateful for your kind words and happy that you received your proof of coverage promptly. Our team is always here to help with any future needs or questions you may have. - Marc Hughes - State Farm Insurance Agent, Metuchen, NJ"
Profile photo of Sheldon A.

Sheldon A.

October 18, 2024

5  out of  5
rating by Sheldon A.
"Everything went very smoothly, i told what i needed and a few hours later i had my binder, I will recommend them to anyone who need an insurance broker"
We responded:
"Hi Sheldon, Thanks so much for the positive review! Glad we could help with your insurance needs. Please don't hesitate to call me at the office for any future needs at 732-874-5598. Thank you! Marc Hughes"
Profile photo of Francisco Díaz

Francisco Díaz

October 17, 2024

5  out of  5
rating by Francisco Díaz
"Bueno escribo para decir que mi asistente de seguro su nombre es Yamile lugo es increíblemente buena en su trabajo me ayuda mucho y siempre me atiende en segundos con buena comunicación y claro todos los procesos, estoy muy agradecido con la compañía por tener gente tan competente como ella muchas gracias state farm y gracias Yamile un placer trabajar con usted"
We responded:
"Francisco, muchas gracias por tus amables palabras y por tomarte el tiempo de compartir tu experiencia. Me alegra saber que Yamile ha sido de gran ayuda y que su comunicación y eficiencia han superado tus expectativas. Estamos muy contentos de tener a alguien tan competente en nuestro equipo. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Gracias por confiar en nosotros! - Marc Hughes - State Farm Insurance Agent, Metuchen, NJ"
Profile photo of Phillip Martchi

Phillip Martchi

August 2, 2024

5  out of  5
rating by Phillip Martchi
"Had the pleasure of speaking and working with Jamalys Lugo. She was referred by my brother and had provided the best experience one could ask for. I appreciate all her work in setting me up with all the coverages my family needed."
We responded:
"Hey Phillip, Thanks a lot for your awesome review! I'm so glad to hear that Jamalys provided you with such a great experience and got your family all set with the coverages you needed. We appreciate your trust and your brother's referral! If you ever need anything else, we're here for you. - Marc Hughes - State Farm Insurance Agent, Metuchen, NJ"
Profile photo of Marlon Alvarado

Marlon Alvarado

February 15, 2024

5  out of  5
rating by Marlon Alvarado
"Before anything I would like to thank Jamileth, she was super helpful on the lapse I use this insurance company, she always was very clear and had patience to explain everything, Jamileth help me to find the better options. She’s the only person I highly recommend to ask anytime you call them. Always ask for her to help you! Also Ella habla español perfectamente. Muchas gracias por tu ayuda mi review sobre ella y la compañía es 12 de 10"
We responded:
"¡Marlon, muchas gracias por tus amables palabras y por compartir tu experiencia con nosotros! Nos alegra mucho saber que Jamileth fue de gran ayuda y brindó un servicio excepcional durante el tiempo que has utilizado nuestra compañía de seguros."
Profile photo of Robin Lucas-Massay DMD

Robin Lucas-Massay DMD

December 31, 2023

5  out of  5
rating by Robin Lucas-Massay DMD
"I needed to switch auto2023 insurance carriers by end of 2023 and called around to two different State Farm agencies. Jamyles from the Marc Hughes responded to my inquiry while the other agency had prolonged delays. From day 1 Jamyles was on the ball with getting my information in order to get me a quote. She was patient, knowledgeable, and followed up in a timely manner. I had a somewhat complex case but she kept me organized and guided me to a successful conclusion. I highly recommend working with Jamyles. She is a true PRO."
We responded:
"Robin, thank you for sharing your experience with us! We're thrilled to know that Jamyles provided you with such efficient and professional service. At our agency, providing excellent service is our priority, and we're delighted that she exceeded your expectations. Your recommendation means a lot to us, and we're here to assist you further with any insurance needs."
Profile photo of Ariel Taveras

Ariel Taveras

December 30, 2023

5  out of  5
rating by Ariel Taveras
"Hello my name is Ariel Taveras and I would like to say that Mrs. Jamyles Lugo is a very experienced and professional agent. She is very knowledgeable and very experienced. She made sure that I got the coverage I needed for my home, car and most importantly my family. All my questions were answered in a timely matter she made sure I was extremely happy with my coverage no matter how long it took over the phone. For all your insurance questions she will more than delighted to help you. Thank you."
We responded:
"Thank you, Ariel, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Jamyles, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Profile photo of shilpa sachdeva

shilpa sachdeva

December 30, 2023

5  out of  5
rating by shilpa sachdeva
"Very helpful friendly response very quickly ans all the questions u have"
We responded:
"Thank you, Shilpa! We appreciate you taking the time to leave a positive review! Please don't hesitate to reach out if you need anything! "
Profile photo of Craig Fagan

Craig Fagan

December 28, 2023

3  out of  5
rating by Craig Fagan
"A little difficult to locate"
We responded:
"Thank you for taking the time to share your feedback with us, Craig. We appreciate your input and apologize for any inconvenience you experienced in locating our office. Your satisfaction is our top priority, and we would like to better understand your specific challenges to enhance our services. Please elaborate on the difficulties you encountered so that we can address them more effectively. Your insights will help us make necessary improvements and ensure a smoother experience for all our customers. If you have any further comments or suggestions, please don't hesitate to contact us directly."
Profile photo of Susan “Catscan Suzie” Detman

Susan “Catscan Suzie” Detman

December 19, 2023

5  out of  5
rating by Susan “Catscan Suzie” Detman
"HUGE KUDOS to Jamyles Lugo she is an excellent agent who helped me with a difficult auto claim and was pleasant the whole time. Between her, Adena in claims and Adam Randles in total loss I'm completely satisfied with the outcome!!"
We responded:
"Thank you, Susan, for the amazing review! Our team works hard to provide a great insurance experience in Metuchen and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Profile photo of Genius Poocho

Genius Poocho

August 3, 2023

5  out of  5
rating by Genius Poocho
"They are the best. Please look at my videos just a Google Poocho genius"
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Shelly Manzi

Shelly Manzi

May 25, 2023

5  out of  5
rating by Shelly Manzi
"The best agent in town!"
We responded:
"Shelly, thank you! I appreciate your trust in me to take care of your insurance policies."
Profile photo of dilip vachhani

dilip vachhani

May 25, 2023

5  out of  5
rating by dilip vachhani
"Excellent services. Jamyles was so courteous & attentive. I would Highly recommended them for any insurance needs Thank you"
We responded:
"Thank you for the wonderful review, Dilip! Jamyles is a fantastic asset to our team, and we’re happy to hear they were able to help you with your insurance needs."
Profile photo of Kevin Asuncion

Kevin Asuncion

April 14, 2023

5  out of  5
rating by Kevin Asuncion
"Saved me money on my current auto insurance policy , Shelsy answered all of my questions and concerns . Very happy with there service"
We responded:
"We love seeing reviews like this, Kevin! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Nicholas

Nicholas

February 14, 2023

5  out of  5
rating by Nicholas
"Marc was able to help not only myself, but also my parents with insurance. I would highly recommend Marc for ALL of your insurance needs. He is truly the best of the best."
We responded:
"Thank you for the wonderful review, Nicholas! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Profile photo of Jesse Shah

Jesse Shah

January 19, 2023

5  out of  5
rating by Jesse Shah
"Marc and his Team are awesome! My family and I have insurance and policy with them for a long time. They understand our concerns and take their time to explain all details. They take care of us as we are a part of family! The best team!"
We responded:
"Jesse, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Profile photo of andres breton

andres breton

January 7, 2023

5  out of  5
rating by andres breton
"Shelsy me atendio muy amable sabe representar bien su trabajo exelente servicio al cliente y en español para no tener dudas a futuro y eso me gusto mas lla que otros lados no atienden en español aca si y me encanto su servicio gracias que alla mas gente trabajando asi"
We responded:
"Gracias por la reseña excepcional, Andres! Estamos muy contentos de que haya tenido una gran experiencia con Shelsy. Estamos felices de tenerlo como parte de la familia de State Farm! Esperamos poder servirle con sus necesidades de seguro por muchos años más."
Profile photo of Somero Porter

Somero Porter

December 10, 2022

1  out of  5
rating by Somero Porter
"I will never recommend State Farm Customer Service is the worst…and when you do reach someone in customer regarding a claim it’s not one person it’s hundreds of people handling your claim No two people are never on one accord"
We responded:
"Hi Somero, Thanks for bringing your dissatisfaction with State Farm's claims handling to my attention. I'm sorry you haven't had the best experience. Many customers appreciate that anyone on the claims team can access their claim and assist them, without having to wait for one assigned rep. I'm also surprised this isolated claims incident caused you to write a negative review of me and my agency, with which you've had a long and healthy relationship. Hopefully as we continue to service your insurance needs we will be able to bring your opinion of Marc Hughes State Farm back to 5 Stars where it belongs. Regards, Marc"
Profile photo of XTREME EVENTS ENT

XTREME EVENTS ENT

November 29, 2022

5  out of  5
rating by XTREME EVENTS ENT
"Great customer service. Always answer phone and get what I need asap. Shelsy is a great help love her."
We responded:
"Thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Shelsy cares a lot about our customers."
Profile photo of Edesio Mandelli

Edesio Mandelli

October 4, 2022

5  out of  5
rating by Edesio Mandelli
"I am not really happy about it, since Google doesn't have a 6 stars. That's how good these guys are. They are on top of everything I need. Good job Marc ! * * * * * * here are my 6 stars for your company."
We responded:
"We love seeing reviews like this, Edesio! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Caitlin Spatz

Caitlin Spatz

September 12, 2022

5  out of  5
rating by Caitlin Spatz
"Marc Hughes goes above and beyond every single time. If he doesn't personally have the answer, he'll make sure that you have what you need as soon as physically possible. Thanks Marc!"
We responded:
"Hi Caitlin, it is always a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Profile photo of Meredith Gonzenbach

Meredith Gonzenbach

August 23, 2022

5  out of  5
rating by Meredith Gonzenbach
"Marc has been one of the easiest people to work with. Responsive, polite, helpful, friendly, and very knowledgeable about all insurance related issues. I recently got a crack in my windshield while driving, (thanks to a stupid rock) and Marc saved me a ton of money by making sure I had coverage specifically for an instance such as this, so it would make sense to file a claim rather than pay out of pocket and my premiums wouldn't go up. He also helped me through the process of filing a claim which was smooth and easy. Would definitely recommend using him in the future! Very happy with his service 😊"
We responded:
"Meredith, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Profile photo of frantznel relus

frantznel relus

August 14, 2022

5  out of  5
rating by frantznel relus
"Whenever I have a issue with my insurance, I always look for Shelly Manssy. Whether it's with my payment or my Rate, she always takes her time to help me to the best way that she can and her energy is always through the roof. I appreciate you Shelly!"
We responded:
"Hi, Frantznel! Thank you for the shoutout for Shelly! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
Profile photo of Marie Cesar

Marie Cesar

June 30, 2022

5  out of  5
rating by Marie Cesar
"I went yesterday to the office to find coverage for my car, wow the agent was excellent. Very polite, knowledgeable….. the agent helped me find a very good coverage for my car. I even received gifts from them. I will definitely recommend everyone I know to this office."
We responded:
"Marie, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Profile photo of Tara Nulty

Tara Nulty

June 2, 2022

5  out of  5
rating by Tara Nulty
"Marc and his team are incredible! Over the past few years, they have been so helpful. Marc explains everything in full detail and takes his time. I can't suggest him enough!"
We responded:
"We love seeing reviews like this, Tara! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"